Turn Conversations Into Commerce.
C Commerce by Elixiir is being built to help local businesses create a connected digital storefront where customers can discover products, start conversations on WhatsApp, place orders, make payments and return again — all connected with Elixiir.
Search → Discover → Explore → WhatsApp → Buy → Repeat. Your website becomes the storefront. WhatsApp becomes the conversation. Elixiir connects everything that happens next.
Customers Discover Online. Ask on WhatsApp. Then Buying Gets Complicated.
Local businesses often have their website, product catalogue, WhatsApp conversations, payments, billing and customer data working separately. Customers move between multiple touchpoints while businesses manually connect the journey behind the scenes.
Local commerce shouldn't force customers to choose between browsing a website and talking to a business. The two experiences should work together.
Static Business Websites
Many local websites show information but don't make it easy for customers to move from interest to purchase.
Disconnected WhatsApp Enquiries
Product questions happen on WhatsApp without being connected to the customer's shopping journey.
Manual Order Taking
Staff repeatedly collect product, quantity, delivery and customer information through conversations.
Disconnected Payments
Payment and order confirmation often require customers to move through separate processes.
Purchase Data Gets Lost
Orders and customer information don't always become useful customer history for future engagement.
No Repeat Purchase Journey
Once an order is delivered, many businesses have no connected system to encourage the customer's next purchase.
Your Website Should Do More Than Show Your Business. It Should Help Customers Buy.
C Commerce will make it easy for local businesses to create a modern commerce website connected with their products, Google discovery, WhatsApp conversations, orders and customer data — without building and managing disconnected systems.
Build the storefront once. Let discovery, WhatsApp and customer retention work around it.
Easy Commerce Website
Create a professional digital storefront for your local business without a complicated website setup.
ActiveLocal Business Ready
Build commerce experiences designed around local stores, branches and service areas.
ActiveProduct Catalogue
Showcase products with images, descriptions, pricing and relevant product information.
ActiveGoogle Merchant Connected
Connect product discovery with Google Merchant Center and relevant local product visibility.
ActiveWhatsApp Connected
Let customers move naturally from browsing products into a WhatsApp conversation with the business.
ActiveConnected Customer Data
Keep commerce activity connected with Elixiir so purchases can contribute to the customer's ongoing relationship with the business.
ActiveYour Storefront Becomes Discoverable · Interactive · Ready for Commerce
From “Is This Available?” to “Order Confirmed” — Inside the Conversation.
C Commerce will connect product discovery with WhatsApp so customers can ask questions, explore products, make selections and move toward purchase through a natural conversational journey.
Commerce becomes easier when customers can ask, decide and buy without losing the conversation.
WhatsApp Shopping
Move customers from product discovery directly into a WhatsApp shopping conversation.
ActiveProduct Enquiries
Let customers ask product questions, check details and understand availability before buying.
ActiveConversational Ordering
Guide customers from product selection to quantity, fulfilment and order placement.
ActiveWhatsApp Flows
Use structured experiences to collect selections, order details and required information efficiently.
ActiveCustomer Context
Keep the conversation connected with customer history and commerce information.
ActiveRepeat Ordering
Make it easier for returning customers to reorder through an already connected conversation.
ActiveProduct Question → Selection → Quantity → Fulfilment → Payment → Order Confirmed
From Order to Payment to Invoice. Keep Everything Connected.
C Commerce will connect conversational orders with payment, invoicing, customer history and business operations so the transaction doesn't disappear after the WhatsApp conversation ends.
A completed order shouldn't create another disconnected record. It should make the customer relationship more valuable.
Order Management
Manage incoming commerce orders and their status from one connected workspace.
ActiveWhatsApp UPI Payments
Connect the order journey with supported digital payment workflows.
ActiveAutomatic Invoicing
Generate the invoice as the completed transaction moves through the connected workflow.
ActiveOrder Status Tracking
Keep confirmation, processing, fulfilment and completion visible.
ActiveCustomer Purchase History
Add completed commerce transactions to the customer's relationship history.
ActiveVerified Coupon Redemption
Apply eligible coupon redemption through the connected customer and checkout flow.
ActiveOrder Created → Coupon Applied → Payment → Invoice → Fulfilled → Customer History Updated
Don't Just Get Discovered. Make It Easier to Buy.
C Commerce is designed to connect Elixiir's discovery layer with your digital storefront, product catalogue and WhatsApp commerce journey — helping customers move naturally from finding your business to exploring products and starting a purchase.
Visibility becomes more valuable when the path from discovery to purchase becomes shorter.
Google Business Connection
Connect local business presence with broader Elixiir discovery and commerce experiences.
ActiveGoogle Merchant Center
Prepare product information for supported Google commerce and product-discovery experiences.
ActiveLocal Product Discovery
Help nearby customers discover relevant products from local businesses and locations.
ActiveLocation-Aware Storefronts
Connect customers with the appropriate business location, product context and availability.
ActiveDiscover + C Commerce
Move customers from local discovery into a connected commerce experience.
ActiveWhatsApp Conversion
Turn product interest into a conversation and guide customers toward purchase through WhatsApp.
ActiveDiscover — Be Found · C Commerce — Be Shoppable · WA — Start the Conversation · Repeat — Build the Relationship
From Search to Sale to Repeat. One Connected Journey.
Elixiir connects discovery, commerce, communication and customer retention so local businesses can manage more of the customer lifecycle without stitching together disconnected systems.
Most software manages one moment of the customer journey. Elixiir is being built to connect the entire relationship.
Your Customer Journey: Connected · Managed · Growing
Everything You Need to Know About C Commerce.
What is conversational commerce?
Conversational commerce is the process of helping customers discover, compare and purchase products or services through a conversation, such as messaging with a business. It can connect product questions, recommendations and order assistance with the buying journey.
How is conversational commerce different from an online store?
An online store centers on a browsable catalog and checkout. Conversational commerce adds a dialogue where the customer can ask about suitability, availability or delivery before deciding. Many businesses use both approaches together.
Is Elixiir C Commerce available today?
Not yet. Elixiir currently labels C Commerce as Coming Soon. The page describes the planned direction, not a feature that customers should assume is ready for production use.
Will C Commerce support purchasing through WhatsApp?
Elixiir plans to connect commerce discovery and customer conversation with its wider ecosystem, including supported WhatsApp workflows. Exact checkout, catalog, payment and launch capabilities have not been confirmed on this page and should not be represented as currently available.
What should a business prepare before starting conversational commerce?
Prepare an accurate product catalog, stock and pricing information, return and delivery policies, customer support responsibilities and a compliant messaging process. These basics matter whether the conversation starts on a website, social channel or messaging app.
The Future of Local Commerce Starts With a Conversation.
C Commerce is being built to connect discovery, digital storefronts, WhatsApp conversations, ordering, payments and repeat customer relationships into one seamless local commerce journey.