Retail Software That Knows Who Buys — and Brings Them Back.
Connect local discovery, billing, customer identity, wallet and loyalty, and inventory, so every permitted purchase becomes a reason for the next one.
The Gaps Between Search and Repeat
Walk-in buyers stay anonymous
Most retail sales leave no record of who bought, so there's no way to invite them back.
Stock and sales don't talk
Inventory, billing and branch stock are tracked separately, causing stock-outs and dead stock.
Loyalty is a punch card
Paper cards and generic discounts don't build real repeat behaviour.
Discover → Purchase → Know → Reward → Repeat
Elixiir connects every stage of the retail customer journey, so each step makes the next one easier.
Customers find and trust you
Visits and bookings captured
Service delivered and recorded
Timely, personal follow-up
They come back — and bring others
Local product searches
Track visibility for the products and categories people search near your store.
Customer CRM at billing
Capture name and phone at billing to build purchase history automatically.
Wallet & loyalty
Cashback, wallet balances and points redeemed at the counter.
Inventory & purchase
Stock levels, purchase orders, OCR purchase entry and branch transfers.
Everything Retail Needs in One Platform
Local product searches
Track visibility for the products and categories people search near your store.
Customer CRM at billing
Capture name and phone at billing to build purchase history automatically.
Wallet & loyalty
Cashback, wallet balances and points redeemed at the counter.
Inventory & purchase
Stock levels, purchase orders, OCR purchase entry and branch transfers.
New arrival campaigns
WhatsApp campaigns to customers who bought similar items before.
Conversational commerce (soon)
C Commerce will let customers browse and order on WhatsApp.
See Where You Rank for “saree shop near me”
Run a free visibility diagnosis from 2 km and 5 km away in different directions. It takes less than a minute and needs no payment.
Visible near the shop, weak or invisible further out.
Questions We Get Asked
How can a retail shop turn first-time buyers into repeat customers?
Offer dependable service, capture customer details only with appropriate permission and follow up with useful messages, replenishment reminders or clear loyalty benefits. Track repeat purchases rather than only campaign sends.
What is a customer loyalty wallet?
It is a digital record of a customer's eligible points, rewards, credits or benefits under a business's program rules. Customers should be able to understand earning, redemption, expiry and refund conditions.
Can inventory and customer history be connected?
Yes, a suitably integrated system can link purchases and stock movement with customer records where lawful and appropriate. Confirm the available Repeat inventory, billing and integration features for your business.
How do I measure repeat purchase rate in a store?
Define a time period, count customers who made at least one purchase and determine what share made a second qualifying purchase. Keep returns, duplicate profiles and differences between seasonal and everyday products in mind.
Should retail stores ask for Google reviews at checkout?
It is acceptable to invite genuine, unbiased feedback after a real experience, subject to platform rules. A QR code on the receipt is gentler than asking at the counter. Avoid pressuring customers, selectively soliciting positive reviews or tying incentives to ratings.
Grow Your Retail Business With Elixiir
Start with a free visibility check or a 7-day trial of Discover, Repeat and WA. No card required.