Turn WhatsApp Into a Business Communication Engine.
WA by Elixiir gives businesses a connected workspace to onboard WhatsApp Business API, manage templates, run campaigns, control messaging, manage conversations and track communication — all connected with the Elixiir ecosystem.
Built on the official WhatsApp Business Platform with Meta Embedded Signup.
WhatsApp Is Easy to Use. Managing It at Business Scale Isn't.
Customers increasingly expect businesses to communicate through WhatsApp, but as messaging grows, businesses need more than a phone and a contact list. Templates, campaigns, customer permissions, message costs, teams and communication history all need proper control.
The goal isn't to send more WhatsApp messages. It's to make every business message controlled, relevant and measurable.
Scattered WhatsApp Activity → Structured · Governed · Connected Business Communication
Connect Your Business to WhatsApp. Without the Usual Complexity.
WA by Elixiir uses Meta Embedded Signup to simplify WhatsApp Business Platform onboarding, helping businesses connect and manage their WhatsApp communication from one unified workspace.
Get the infrastructure for professional WhatsApp communication without turning onboarding into a technical project.
Verified Business Connection → Official Infrastructure · Connected Workspace · Ready to Communicate
Create Better WhatsApp Communication. Faster.
WA gives businesses one workspace to create, organise and manage WhatsApp templates while AI assists with campaign copy and creative generation — making professional customer communication easier to prepare and manage.
From an idea to a campaign-ready WhatsApp message — without starting from scratch every time.
Idea → AI Message · Approved Template · Customer-Ready Campaign
Send With Purpose. Measure What Happens Next.
WA gives businesses a centralized workspace to prepare, launch and monitor WhatsApp campaigns while keeping communication connected with customer data and measurable business outcomes.
A campaign shouldn't end when the message is delivered. The real question is what the customer did next.
More Communication Needs More Control.
WA gives businesses a governance layer for WhatsApp communication — helping control who receives messages, how frequently customers are contacted, what campaigns can be sent and how communication costs are monitored.
WhatsApp governance isn't about sending fewer messages. It's about making sure the right messages reach the right customers with better control.
More Communication → Better Control · Appropriate Audience · Visible Usage · Governed Messaging
One WhatsApp Number. One Shared Inbox. Your Entire Team Connected.
WA brings WhatsApp Business API conversations into one centralized inbox so businesses can manage customer communication professionally while maintaining visibility over conversations, customers and team activity.
Customer conversations shouldn't belong to individual phones. They should become part of the business relationship.
One WhatsApp Number → Right Team · Full Context · Continuous Customer Relationship
Turn WhatsApp Conversations Into Commerce.
C Commerce by Elixiir will connect business discovery, products, customer conversations, ordering, payments and repeat engagement into a seamless conversational commerce experience built around WhatsApp.
The future of local commerce isn't another app customers have to install. It's making discovery, conversation and buying work together where customers already communicate.
Product Discovery
Customer need identified from the conversation.
ActiveProduct Selected
Product moves directly into the buying journey.
ActiveOrder Created
Customer, product and order stay connected.
ActiveUPI Payment
Payment completes inside the connected journey.
ActiveAutomatic Invoice
Commerce record and invoice are linked.
ActiveRepeat Purchase Intelligence
Purchase becomes future customer context.
ActiveCustomer Conversation → Product · Order · Payment · Invoice · Repeat Relationship
Everything You Need to Know About WA by Elixiir.
What is WhatsApp Business API and how is it different from the WhatsApp Business app?
The WhatsApp Business app is intended for day-to-day business messaging. The WhatsApp Business Platform supports larger-scale integrations and structured messaging workflows through approved providers and APIs. Features, pricing and onboarding requirements differ, so the right option depends on your message volumes and use case.
Can a business send WhatsApp reminders without spamming customers?
Yes, if messages are relevant, lawful and sent with the permissions required for that communication. Record consent where applicable, respect opt-outs, and use approved templates when the WhatsApp Business Platform requires them. Avoid repeated unsolicited promotional messages.
What is a WhatsApp message template?
A message template is a predefined business message used for certain conversations on the WhatsApp Business Platform. Depending on the category and situation, templates may need Meta approval before use. Businesses should keep template language accurate and follow Meta's current messaging policies.
Can appointment reminders and follow-ups be personalized?
Supported workflows can use relevant appointment or customer information to prepare reminders, confirmations and follow-ups. Personalization should be limited to information the business is permitted to use and should not disclose sensitive details unnecessarily.
Can WhatsApp messages be connected to customer CRM history?
Elixiir WA is designed to connect supported communication workflows with the customer context held in Repeat. The specific fields, automation rules and availability depend on the current integration and account configuration.
How do I stop customers receiving unwanted WhatsApp marketing?
Give customers a clear way to decline promotional communication, honour opt-outs promptly and separate service messages from marketing messages. Maintain records of consent and apply relevant Meta requirements and local law to every campaign.
Does WhatsApp automation guarantee more bookings?
No. Timely, relevant messages may reduce missed follow-ups, but results depend on the offer, audience, consent, message quality and the business's service. Measure responses, bookings, opt-outs and customer satisfaction rather than assuming automation alone will increase sales.
How much does the WhatsApp Business API cost in India?
WhatsApp Business API pricing in India depends on the message category and Meta’s applicable rates. When using ELIXIIR WA, businesses pay an additional ₹0.10 per marketing message and ₹0.05 per utility message over and above applicable Meta charges. The total cost depends on the message category, applicable billing rules and any relevant taxes. Businesses should check the latest Meta pricing and ELIXIIR’s commercial terms before estimating campaign costs.
Does ELIXIIR charge extra for WhatsApp marketing messages?
Yes. ELIXIIR WA charges an additional ₹0.10 per marketing message over and above applicable Meta WhatsApp Business Platform charges. The final cost depends on Meta’s current pricing and applicable billing conditions.
What does ELIXIIR charge for WhatsApp utility messages?
ELIXIIR WA charges an additional ₹0.05 per utility message over and above applicable Meta WhatsApp Business Platform charges. Utility messages are generally used for relevant transactional updates, subject to Meta’s current message-category and billing rules.
Your Customers Are Already on WhatsApp. Your Business Should Be Ready.
Bring WhatsApp Business API, campaigns, conversations and communication governance into one connected Elixiir workspace.